11.2013
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Diversity and inclusion

Diverse United employees

Mission

At United, we define diversity as the range of differences that make individuals unique, including ability, age, ethnicity, gender identification, race, sexual orientation and veteran's status. Inclusion is how we leverage these differences to form a genuine community and expand business opportunities.

Our approach is treating diversity and inclusion like a core leadership competency, taking diversity well beyond compliance. The goal is for leaders to create a culture where acceptance and appreciation of everyone is the norm and each employee is comfortable bringing their full selves to work. Our mission is to create an inclusive work environment, characterized by dignity and respect, that empowers every employee to serve the global marketplace and contribute to our success.

Vision

Through our Diversity and Inclusion strategy, we find innovative and effective solutions to engage employees from diverse backgrounds and cultures in taking our flyer-friendly service around the globe. We are driving to become recognized as an airline where:

  • leaders embrace diversity and inclusion as a business advantage
  • employees feel highly valued, are actively engaged and are treated with dignity and respect
  • customers value our inclusive approach to delivering flyer-friendly service

Diversity and inclusion initiatives

At United, we drive diversity and inclusion by developing our leaders, maximizing engagement, attracting and retaining talent, and expanding brand awareness. Learn more about our Diversity and Inclusion Initiatives.

Contact the Diversity and Inclusion team

You can contact United's Diversity and Inclusion team at Diversity-Inclusion@united.com.

Oscar Munoz

“Our fundamental purpose as a company is to connect people and unite the world. That is why we strive to ensure the United family is as diverse as the communities we serve around the globe, representing every background and belief, origin and orientation, color and creed. Our commitment to diversity and inclusion is more than just a core value; it creates excellence, sparking creativity and innovation, and fostering a welcoming environment where talented people thrive.”

Oscar Munoz,
Chief Executive Officer